BOOK YOUR CROSS BORDER RIDE NOW !
WTS 9 Season Pass — Ride More, Save More! (Promo till Nov 2026)
Direct cross-border transfer from Singapore Changi Airport to TUTA (Malaysia).
Comfortable and hassle-free travel via Woodlands Checkpoint.
Price
Timetable
*Schedule is subject to change without prior notice due to traffic and unforeseen delays.
Season Pass
✅ Perfect for airport staff
✅ Ideal for frequent travellers
✅ Travel with ease and comfort!
Q & A
Is seating on the coach free seating, or are seats assigned?
Our service operates on a free-seating basis. Seats are available on a first-come, first-served basis. Standing is also permitted if all seats are occupied.
Can I purchase a ticket directly when boarding, or is advance online booking required?
Both options are available. For online bookings, simply present the QR code to the driver when boarding. Alternatively, tickets may be purchased directly onboard. We accept cash, EZ-Link, Visa, and Mastercard payments.
Does a 1-year-old child require a ticket or a separate seat for the journey?
Children below 1.2m in height travel at the child fare. Children below 0.9m in height travel complimentary.
Can I store my luggage and stroller in the coach's luggage compartment? Are there any additional charges?
Yes, luggage and strollers may be stored in the luggage compartment below the coach at no additional charge.
Do passengers need to bring their luggage and travel documents with them when clearing immigration at both checkpoints?
Yes. Passengers are required to bring along their luggage, personal belongings, and travel documents when clearing immigration at both the Singapore and Malaysia checkpoints.
How early should I arrive before my scheduled departure time?
We recommend arriving at least 10–15 minutes before your intended departure time
Where should I locate the WTS9 bus at Woodlands Checkpoint/JB CIQ?
SG-JB
– Woodlands Checkpoint: WTS bay near Causeway Link Bus.
– JB CIQ: Platform B, Bay 17
Note: Please locate the bus with WTS9 on the front of window, as changes may be made without prior notice.
———
JB-SG:
– JB–SIN: Platform B, Bay 17
– Woodlands Checkpoint: Bus Bay 4, 5 or 6
Note: Please locate the bus with WTS9 on the front of window, as changes may be made without prior notice
What are the operating hours, and is there a customer service hotline available for assistance?
We are opened from 0700hrs to 1900hrs, our hotline number is 97818060
Can I board the coach directly from JB CIQ?
Yes
How long does the journey to Johor Bahru typically take?
From Changi Airport, it is typically 2.5 hours, also depending on the traffic jam
What should I do if I miss the coach after clearing immigration?
You would be required to wait for the next interval
Are strollers, wheelchairs, or oversized luggage permitted on board?
Yes, you may put them at the luggage compartment after folding them
How can I check if the bus for the stated timing are arriving or have left?
You may check in with our customer service staff using our hotline number 97818060
